In addition to 24/7 claims reporting, local Special Investigation Units, our national network of heavy equipment appraisers, and multi-lingual support, IAT is backed by a team of customer service-focused, specialized, and licensed claims personnel.
A few details:
Your first notice of loss (FNOL) is processed immediately, and you will receive confirmation that your claim has been received. Within one business day, you will be contacted by an IAT claims representative.
Your employee Angela went more than the extra mile to understand our needs. Thanks to the professionalism of Angela and willingness to do the right thing, we hung in for a resolution. I have not experienced such dedication with any other person. Thank you for having someone in your corner that is exceptional.
Everyone I encountered throughout the process was fantastic. They all made an incredibly stressful situation bearable. I will never look any further for aviation insurance in the future. IAT will be my provider. Thank you to everyone.
I’m sorry I had to file a claim. But if I had to file a claim, I’m happy to have filed it with IAT
